We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.
We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.
As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.
This is a remote position that requires focus, consistency, and professionalism.
Monday through Friday between 9:00 AM and 7:00 PM Central Time
One weekend day required (minimum of 4 hours)
Fixed schedule, but you may build within company hours
Outbound call center experience is required
Strong communication and listening skills
Professional and courteous phone presence
Ability to meet and exceed goals and performance metrics
Comfortable multitasking between phone conversations and computer systems
35 WPM minimum typing speed
Quick to apply feedback and eager to improve
Reliable and self-motivated with a positive team attitude
Able to commit to a consistent Full time work schedule
$15.00 $17.00 per hour based on experience
Pay increase after 30 days of employment
Paid Time Off (PTO) after 90 days for both full-time and part-time employees
Paid online training
Career advancement opportunities many of our team members have moved into management roles
You will log into our system from home using your own computer and internet connection. No personal phone is required.
All applicants must meet the following technical requirements:
High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
Webcam for virtual meetings and training
Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
Headset provided after hire
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