Warehouse Manager Job at AIRCOM USA INC, Charlotte, NC

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  • AIRCOM USA INC
  • Charlotte, NC

Job Description

Job Description

Job Description

Position Overview

We are a growing small business (approximately $3M in annual revenue) seeking an experienced Warehouse Manager to take ownership of our 10,000 sq ft warehouse operations.

This role is ideal for a hands-on leader who can reorganize, optimize, and maintain an efficient warehouse system while managing daily operations. You will play a key role in improving layout, inventory accuracy, and overall workflow to support company growth.

Key Responsibilities

Warehouse Optimization & Organization

  • Evaluate current warehouse layout and design improved storage and workflow systems
  • Reorganize inventory locations for optimal space utilization and picking efficiency
  • Implement and maintain 5S or similar organizational standards
  • Develop clear labeling, binning, and slotting strategies

Operations Management

  • Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping
  • Ensure accurate and timely order fulfillment
  • Maintain clean, organized, and safe working environment
  • Monitor and improve operational efficiency and throughput

Inventory Control

  • Manage inventory levels and ensure high accuracy through cycle counts and audits
  • Investigate and resolve discrepancies, shrinkage, or inventory issues
  • Maintain accurate records in ERP/WMS systems
  • Optimize stock levels to reduce carrying costs and stockouts

Team Leadership

  • Supervise and support a small warehouse team
  • Train, coach, and hold team members accountable for performance
  • Lead by example with a hands-on, “player-coach” approach
  • Assist with hiring and onboarding as needed

Shipping & Logistics

  • Coordinate outbound shipments (parcel and LTL carriers such as UPS, FedEx, freight)
  • Optimize shipping methods and costs
  • Oversee receiving processes and inbound inspections

Process Improvement

  • Develop and document standard operating procedures (SOPs)
  • Establish and track KPIs (order accuracy, fulfillment times, inventory accuracy)
  • Identify inefficiencies and implement continuous improvements

Qualifications & Skills

  • 5+ years of experience in warehouse management or operations leadership
  • Proven experience reorganizing or improving warehouse layout and efficiency
  • Strong knowledge of inventory management and control processes
  • Experience with WMS/ERP systems (e.g., NetSuite, QuickBooks, Fishbowl, SAP, or similar)
  • Familiarity with Lean principles (5S, process improvement, waste reduction)
  • Ability to analyze workflows and implement scalable systems

Leadership & Work Style

  • Experience managing small teams (3–10 employees preferred)
  • Hands-on, self-starter with strong work ethic
  • Excellent organizational and problem-solving skills
  • Detail-oriented with focus on accuracy and efficiency

Technical Skills

  • Proficiency in Excel or Google Sheets for tracking and reporting
  • Experience with barcode/RF scanning systems a plus

Certifications / Requirements

  • Valid forklift operator certification (required)
  • Ability to safely operate warehouse equipment (forklift, pallet jacks, etc.)
  • Ability to lift up to 50 lbs and work on feet for extended periods

Preferred Qualifications

  • Experience in a small or growing company environment
  • Track record of successfully restructuring warehouse operations
  • Experience implementing new systems, layouts, or process improvements
  • Budget management or cost-reduction experience

Compensation & Benefits (customize as needed)

  • Competitive salary (based on experience)
  • Performance-based bonus opportunities
  • Paid time off and holidays
  • Opportunities for growth as the company scales

Why Join Us

This role offers the opportunity to build structure from the ground up and make a direct impact on how our operations scale. You’ll have the autonomy to implement improvements and shape the future of our warehouse operations.

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