Job Description
JOB FUNCTION
Position Summary If you are a high energy, outgoing person who is passionate about leading and building a team and is looking to join a Company that is committed to creating a great place to work, this job is for you! As a Travel Center General Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making LV petroleum the clear choice for our guest’s needs. General Managers are responsible for the overall operation of a branded restaurant for LV petroleum, overseeing a team of Associates and Leaders in their work to serve our guests. C-store General Manager are responsible for the total operations of the convenience store.
Responsibilities: 1. Ensure that your team greets all guests in a friendly manner to make them feel welcomed and appreciated, encouraging Guest Loyalty. 2. Demonstrate leadership attributes to include: building and maintaining trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively. 3. Build and develop a strong team by: hiring, training, scheduling, coaching, offering timely feedback on performance and leading by example. 4. Lead a team of store associates in a fair, consistent, impartial, and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures. 5. Achieve operational excellence, develop performance goals aligned with the Company’s Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement. 6. Manage food operation to ensure quality and safety of all items sold. 7. Manage the overall appearance and cleanliness of the store (inside and out) ensuring that all food prep areas are clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard. 8. Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.
9. Perform other duties as assigned at the discretion of the District Manager. 10. Must be able to perform the essential functions of this position with or without reasonable accommodations.
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