Job Description

Why Join MadTree Parks & Rec as a Server?

Do you want to be part of something biggerwhere teammates have your back, where your work helps create genuine connections to nature and to each other, and your effort contributes to environmental causes? Then this is where you belong. You'll work alongside hospitality professionals who genuinely support each other, and celebrate wins together across our stunning 15,000 sq. ft. space. You're not just taking orders and running food; you're a MadTree ambassador who can speak passionately about our products and our sustainability mission, guide guests through thoughtful menu choices, and create genuine connections with people who come to us for more than just a meal.

What You'll Do:

• Create memorable guest experiences Greet guests warmly, provide expert menu guidance on food/beer offerings, and build connections that reflect MadTree's mission
• Execute seamless service Manage section efficiently while collaborating with teammates to ensure balanced coverage and exceptional service across our 15,000 sq. ft. venue
• Maintain operational excellence Handle accurate order-taking, payment processing, and cash procedures while keeping spaces clean and guests comfortable throughout their visit
• Be a brand ambassador Stay current on menu changes and seasonal offerings, follow safety protocols, and represent MadTree's Connect, Grow, Give a F*ck behaviors

Total Rewards & Benefits:

Transparent compensation: $5.50 per hour, plus tips Flexible scheduling that works with your life 401(k) with company match company-wide FREE mental health support (8 in-person/video sessions + unlimited text-based therapy) 16 hours paid volunteer time annually + company-wide Community Impact Day Enjoy what we create with regular gift cards for MadTree food, beverages, and merch Continued growth Cross-training opportunities across hospitality operations Nature-inspired workspaces designed to connect people to nature and each other Face-to-face humanity Real human connection, not screen isolation A team that gives a f*ck People who are passionate and genuinely care

What Is MadTree Parks & Rec?

Opening in early 2025, Parks & Rec represents MadTree's boldest venture yeta stunning 15,000 sq. ft. space that transforms a historic airplane hangar into an innovative gathering place in the heart of Summit Park. This location seamlessly integrates with Blue Ash's green space, creating an environment where community and sustainability naturally intersect. Featuring sprawling indoor-outdoor spaces, a massive living wall, and games and activities for all ages, we're crafting more than a destination for award-winning beers and delicious foodwe're creating a warm and welcoming space where purpose meets pleasure, and every visit contributes to planting a better community.

More About MadTree

Founded in 2013, MadTree is an award-winning brewery that's rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, MadTree protects and celebrates nature while reducing impact on the environment. MadTree is a B-Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour, and raise a glass to doing things differently.

We are MadTree. Rooted in Cincy. Planted in Purpose.

Server - MadTree Parks & Rec (Blue Ash)

Position: Server Location: Blue Ash, OH Reports To: Assistant General Manager Status: Seasonal, Part-Time (Non-Exempt - Hourly) Job Level: O1 | Benefits Class: 1 Compensation Range: $5.50 per hour, plus tips Schedule: Part-Time | Availability including nights, weekends, and holidays

Essential Duties & Responsibilities:

• Monitor dining areas to greet and assist newly seated guests promptly.
• Take accurate food and beverage orders while providing menu guidance.
• Maintain detailed knowledge of food and beverage offerings, including allergens and dietary restrictions.
• Deliver food and beverages efficiently across all service areas.
• Process payments and maintain accurate cash handling.
• Coordinate with other servers to ensure balanced coverage of all areas.
• Support team members during peak periods regardless of service zone.
• Monitor guest needs across all tables in service area.
• Maintain cleanliness standards through diligent pre-bussing, prompt clearing of dishes and glassware, meticulous surface cleaning, and consistent floor maintenance.
• Execute opening and closing duties as assigned.
• Support special events and private functions as needed.
• Communicate effectively with kitchen and bar staff.
• Maintain knowledge of daily features and menu changes.
• Follow all food safety and alcohol service guidelines.
• Participate in training and knowledge development programs.
• Be ready and willing to help with other job-related duties and service tasks as needed.
• Spend up to 8 hours per year volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.

Qualification Requirements: To perform this job successfully, an individual must be able to perform essential duties, accountabilities, and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age or older.

• High School Diploma or GED
• 2+ years high-volume restaurant experience preferred
• Open availability including nights, weekends, and holidays
• Reliable transportation and excellent attendance record

Skills & Abilities:

• Guest Experience Creator: Delivers memorable service while managing multiple tables efficiently
• Team Player: Excels in collaborative environment with shared service responsibilities
• Communication Expert: Maintains clear communication with guests and team members
• Operations Professional: Demonstrates strong organizational skills in fast-paced settings
• Problem Solver: Identifies and resolves guest concerns quickly while maintaining composure
• Systems Savvy: Demonstrates proficiency with POS systems and digital payments
• Safety Champion: Ensures adherence to food safety and alcohol service standards
• Financial Steward: Maintains accurate cash handling and follows established procedures

Physical Requirements:

• Ability to regularly sit, stand, walk, stoop, kneel, crouch, crawl, and climb.
• Ability to frequently talk, hear, and smell.
• Ability to frequently lift and/or move up to 35 pounds.
• Ability to frequently reach with hands and arms. Use hands to handle or feel objects, tools, or controls.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment:

• The work environment is usually that of a bar, restaurant, and kitchen.
• The work environment is both indoor and outdoor with varying temperatures.
• The employee occasionally works with hazardous materials.
• The employee frequently works on wet floors and with wet equipment.

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