Job Description

Server - Mesero

Position Type: Part-Time/Full-Time

Pay Rate: $2.13/hour

About Mesero:

The word Mesero translates in English as Server. Our Mission is to have an entire company of "Servers" to give the highest level of service possible to our guest. Our core values of Respect, Culture, Quality and Effort drive and lead us in the right direction. Our intent is to impress every guest with our Mexican Spirit, and American Life so they will not soon forget us and our High Level of Service.

Position Summary:

As a Server at Mesero, your primary responsibility will be to sell and serve food and beverages to guests in a professional, timely, and courteous manner. You will handle multiple tables as determined by management, ensuring each guest enjoys a memorable and hospitable dining experience. This role requires knowledge of Mesero's food and beverage offerings, strong communication skills, and a commitment to exceeding guest expectations.

Responsibilities:

• Suggest and serve food and drinks in a timely confident manner, adhering to Mesero's high standards of service.
• Maintain a thorough knowledge of Mesero's food and beverage offerings, including preparation, ingredients, and presentation.
• Efficiently use a point-of-sale (POS) system to ring in orders, process payments, and make change.
• Interact with guests in a welcoming friendly manner, ensuring their needs and expectations are met.
• Check guests' identification to confirm they meet legal drinking age requirements in a polite and responsible manner.
• Ensure the restaurant is operating smoothly by completing side-work, assisting with cleaning, and resetting tables.
• Maintain personal hygiene and a neat, clean uniform as part of presenting a polished and professional appearance.
• Work together as a team with all front and back of house members to maintain culture expectations and guest experience
• Always strive to anticipate and exceed guest expectations to ensure their complete satisfaction.

Qualifications:

• Prior experience in a full-service restaurant environment is preferred.
• Up to date certifications required by state regulations
• Ability to suggest and serve food and alcoholic beverages.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Experience with using a POS system to take orders and process payments.
• Ability to handle and resolve guest concerns professionally and courteously.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Must be of legal age to serve alcohol per state requirements

Why Join Us?

• Competitive pay and opportunities for growth within the company.
• A positive and inclusive work environment.
• Employee discounts and other benefits.
• Opportunity to be part of a team that creates memorable dining experiences for our guests.

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