Practice Manager
Our client located in Chicago, IL needs a Practice Manager. This is a direct hire opportunity.
Company Profile:
Dental Practice
Practice Manager Role:
The Practice Manager leads the front desk and administrative operations, ensuring an exceptional patient experience while overseeing scheduling, billing, and operational efficiency.
This senior-level role manages the front desk team, develops processes, and partners with leadership to optimize patient flow and office performance.
Directly supervise, coach, and develop front desk and administrative staff.
Conduct performance reviews, provide ongoing feedback, and implement professional development plans.
Create a positive, patient-focused culture that drives team engagement and accountability.
Oversee daily front desk operations, including check-in/out, scheduling, insurance verification, and billing processes.
Implement and maintain efficient workflows, ensuring smooth patient flow and minimal errors.
Track and analyze front desk KPIs (patient wait times, scheduling efficiency, collections, and satisfaction metrics).
Serve as the primary escalation point for patient concerns and complaints.
Ensure the front desk consistently delivers a welcoming, professional, and high-quality patient experience.
Collaborate with clinical and administrative teams to enhance patient satisfaction and retention.
Develop, document, and enforce front desk policies, procedures, and standards.
Identify operational inefficiencies and implement solutions to improve productivity.
Lead initiatives for technology upgrades or workflow improvements.
Oversee accurate insurance verification, pre-authorizations, and patient collections.
Prepare regular reports on front desk performance, financial metrics, and operational insights for senior leadership.
Ensure compliance with HIPAA and regulatory standards.
Practice Manager Background Background Profile:
5+ years of front desk or administrative experience in a dental, medical, or patient-facing environment.
Prior supervisory or management experience required.
Strong knowledge of practice management software (Dentrix, Eaglesoft, or similar).
Exceptional organizational, problem-solving, and communication skills.
Proven ability to manage multiple priorities and drive operational improvements.
Benefits and Perks
PPO health insurance, vision, and dental
401k with company match plus 3% profit sharing
80 hours PTO and 40 hours sick leave
6 weeks paid maternity/medical leave
...Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that... ...the communities and customers we serve. Job Description As a Hospital Security Officer in Martinsville, Virginia, you will serve and...
...Position Title Cisco Telecom Engineer I Broadmoor Campus Position Summary / Career Interest: The Network Engineer I is part of the network infrastructure team that is responsible for design, administration, and support for our enterprise infrastructure...
...We are seeking a highly motivated and creative Junior UI/UX Designer to join our growing team. As a Junior UI/UX Designer, you will be responsible for creating user-friendly and visually appealing designs for our energy management software and client-facing platforms....
...Position Title: Security Officer - Security Department Full Time Day Shift Compensation: $39K to $47K The estimated range... ...and comparisons to colleagues in similar roles. Saint Anthony Hospital is a diverse and community-centric organization your career can...
...for advancement, and team events to bring everyone together. We are seeking a creative, organized, and highly accountable Social Media Manager to elevate our brand, tell the story of our communities, and support key business priorities, including occupancy,...