Job Description

Office Assistant: Admin & ProShop (Part Time) Cheer Athletics Columbus Cheer Athletics Columbus is seeking a Pro Shop & Office Assistant to support day‑day front office operations with a primary focus on retail, apparel, and pro‑shop management. This role is ideal for someone who loves merchandising, organization, and creating a seamless shopping experience for athletes and families. This individual will also assist with accounts receivable, administrative tasks, and front desk operations, serving as a key point of contact in the gym and helping maintain a polished, welcoming environment. Key Responsibilities Pro Shop & Apparel Management (Primary Focus – 40%) Oversee daily operations of the pro shop (inventory, merchandising, restocking) Manage apparel orders, sizing, and distribution for athletes and families Track inventory levels and coordinate reorders with ownership/vendors Assist in launching new merch drops, seasonal items, and special collections Maintain clean, organized, and visually appealing retail displays Support online or pre‑order apparel systems (if applicable) Accounts & Administrative Support (30%) Assist with athlete and family accounts through iClassPro Respond to basic billing and account inquiries Help maintain accurate account records and program enrollments Front Desk & Customer Experience (30%) Serve as a primary point of contact for families and visitors Answer phone calls and respond to general inquiries Manage mail, deliveries, and incoming shipments Maintain a clean, organized lobby and viewing area Support general office organization and supply management Ideal Candidate Strong organizational and goal focused Creative and retail minded Customer‑service oriented with a friendly, welcoming demeanor Detail‑oriented with ability to manage inventory and accounts Comfortable multitasking in a fast‑paced environment Interest in retail, apparel, or brand experience a plus 12–14 in‑gym hours/week ~6 remote hours/week (inventory tracking, ordering, admin tasks) Opportunity to increase hours during merch drops, competitions, or peak seasons Position reports directly to gym ownership Qualifications 2 years minimum experience as Office Manager/Assistant or related role Excellent written and verbal communication skills Strong ability to prioritize and great time management skills Strong organizational and planning skills in a fast‑paced environment Able to work independently and as a team with directors, owners, and coaches Able to adapt to change and operate in a dynamic organization, while also managing competing priorities Able to travel up to 10% of the year which could fall on weekends Flexible‑ willing to step in and assist with other tasks as needed Ability to work from home or on the go (if needed) Proficient in Google Drive (Sheets, Pages, Forms, etc.) Knowledge of business/class management software or willingness to learn and adapt Willing to work nights and all Sundays are required Competitive cheerleading industry experience a plus, but not required USASF knowledge a plus, but not required #J-18808-Ljbffr

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