Job Description

*CANNOT WORK C2C* MUST BE LOCAL TO RALEIGH OR RELOCATING TO THE AREA UNASSISTED*

Description

A global organization serving customers in more than 150 countries with approximately 11,800 employees worldwide. The company is part of a larger international provider of information-based analytics and decision tools for professional and business customers. It has been a long-time leader in deploying AI and advanced technologies within the legal market to improve productivity and transform the business and practice of law, including the delivery of ethical and powerful generative AI solutions through a flexible, multi‑model approach that prioritizes selecting the best model from leading creators for each specific legal use case.

The organization is seeking a high-impact Change Manager to lead global change management, training, and adoption across a complex ecosystem of Sales, Marketing, and back-office platforms, including Salesforce (Marketing Cloud and related products), ERP systems, CPQ, Gong, and other Sales & Marketing tools.

This is a builder and innovator role , not a caretaking one. The successful candidate will enter an environment with many existing tools, assets, and training materials, assess what exists, and re‑imagine how change management, enablement, and AI adoption can create meaningful value for internal teams and end customers.

This role is especially focused on driving an AI-enabled mindset , modernizing training approaches, and helping teams fundamentally rethink how they sell, quote, engage customers, and build pipeline.

Key Responsibilities

Change Leadership & Strategy

• Lead enterprise change management for Sales, Marketing, and back-office initiatives involving Salesforce, ERP, CPQ, Gong, and related platforms.
• Assess existing tools, processes, and training materials and redesign change strategies to improve adoption, usability, and business impact.
• Partner with program, product, and technology leaders to embed change management into delivery rather than treating it as an afterthought.

AI Enablement & Mindset Shift

• Drive a transition toward AI-first ways of working, helping teams understand not only how to use AI tools but how to fundamentally rethink selling, quoting, and customer engagement.
• Leverage AI tools (e.g., generative AI platforms such as Claude or similar) and extensive libraries of existing video and training content to create scalable, practical, and role-relevant enablement experiences.
• Translate AI capabilities into real-world workflows for Sales, Marketing, and RevOps teams (e.g., opportunity creation, pipeline management, quoting, and customer interactions).

Training & Enablement (Train-the-Trainer Focus)

• Reimagine existing training assets—videos, guides, and documentation—into modern, AI-enabled learning journeys.
• Design and deliver train-the-trainer programs to ensure sustained adoption and internal capability.
• Support or facilitate CPQ-related training, helping teams understand quoting, pricing, approvals, and deal structures in practice.
• Ensure training aligns with real-world workflows for opportunity creation, lead generation, use of Gong insights, and customer engagement.

Tool Adoption & Sales Enablement

• Drive adoption and optimization of Sales and Marketing tools, including:
  • Salesforce (Marketing Cloud and broader CRM ecosystem)
  • CPQ and quoting tools
  • Gong and sales enablement platforms
  • ERP touchpoints impacting Sales and Finance
• Work hands-on with tools to understand user workflows, pain points, and opportunities for innovation.
• Help teams link tool adoption to measurable outcomes such as pipeline growth, deal velocity, customer experience, and revenue impact.

Continuous Improvement & Value Creation

• Measure readiness, adoption, and effectiveness of change initiatives using clear, actionable metrics.
• Identify opportunities to innovate beyond existing ways of working, continuously improving enablement and change approaches.
• Ensure change efforts ultimately deliver value to end customers, not just internal efficiencies.

This is a Contract to Hire position based out of Raleigh, NC.

The pay range for this position is $70.00 - $77.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Raleigh,NC.

This position is anticipated to close on May 1, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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