Title: Change Management Consultant Location: Dublin, OH (Position is open to Fully Remote candidates) Note: this is a W2 contract position; C2C, 1099, & 3 rd party candidates WILL NOT be considered The Change Management Consultant will support business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. they’ll help shape the onboarding approach for a new team, and support enablement and change management as this project and its parent project scale. Position Responsibilities: · Plan and facilitate discovery with business teams and the vendor (interviews/workshops) · Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks · Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations) · Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities · Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans · Track action items, decisions, and next steps; follow-up to closure · Support post-discovery enablement/change management needs and additional content platform initiatives, as assigned · Handle additional business analysis or change management tasks, as assigned Position Qualifications: · 5+ years supporting large, complex projects in fast-paced environments with tight deadlines · 5+ years in OCM and/or business analysis roles · Experience creating stakeholder communications (email, presentations, SharePoint, Viva Engage, documentation) · Strong facilitation experience with ability to deliver results and drive productive working sessions · Experience working iteratively in Agile environments · Experience managing deliverables with multiple reviewers and navigating conflicting feedback · Familiar with planning/tracking tools (Outlook, Jira, Excel, SharePoint, Lucid) · Familiar with generative AI tools to accelerate deliverable creation · Technical expertise with OpenText, SAP Ariba, and/or ServiceNow preferred · Experience in procurement, contracts, vendor management, and/or legal-adjacent workflows preferred · Experience authoring requirements in Jira preferred · Agile and adaptable; comfortable with ambiguity and shifting priorities · Reliable and accountable; meets commitments and deadlines · Organized multitasker; manages multiple workstreams, calendars, and deliverables · Clear communicator and facilitator; aligns stakeholders with competing needs · Strong written communication skills; able to convey important information tailored to multiple audiences and personas · Proactive and detail-oriented; identifies surfaces risks, gaps, and dependencies early on · Efficient and quality-focused; incorporates feedback quickly · Curious and growth-oriented; learns new tools and processes quickly · Positive, collaborative, solution-oriented mindset · A minimum of a Bachelor’s Degree in Information Technology, Business, or other related field Note: this is a W2 contract position; C2C, 1099, & 3 rd party candidates WILL NOT be considered .
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